Subscription & Billing

Last updated 5 August 2026

Furrus Premium

Premium unlocks everything Furrus offers for your dog's journey. After your introductory first month it costs €12.99 per month ($12.99 in the United States, £11.99 in the United Kingdom), billed automatically until you cancel.

Your first mission is free

You can see your dog's first personalized mission without an account and without a card. Premium only begins when you choose to start it.

The introductory first month

Starting Premium charges your introductory first month immediately — €5.99 ($5.99 in the United States, £4.99 in the United Kingdom) — entered securely through Stripe Checkout. This introductory price applies to your first month only.

Renewals after the first month

One month after you start, your subscription renews automatically at the standard price shown at checkout (€12.99, $12.99 or £11.99), and every month after that on the same date, until you cancel.

Currency & taxes

Prices are shown in euros by default and in US dollars for visitors in the United States. Any applicable sales tax or VAT is calculated and collected by Stripe at checkout where required.

Focus Pass

The Focus Pass is a one-time purchase — €19 (or $21.99 in the US) — that gives lifetime access to a single training journey. It's a single charge with no renewal.

Cancelling

Cancel any time from Profile → Manage subscription, which opens Stripe's secure billing portal. Cancelling stops all future charges. If you're mid-trial, cancelling means you're never charged. If you've already been charged, your access continues until the end of the period you already paid for, then ends — no partial refund is issued for the unused portion.

Failed payments

If a renewal payment fails, Stripe will automatically retry it a few times over the following days. If it keeps failing, your Premium access will end and you'll drop back to the free tier until you resubscribe.

Price changes

If we ever change subscription pricing, we'll give existing subscribers reasonable advance notice before any new price applies to their renewal.

Receipts

Stripe emails you a receipt automatically for every charge, sent to the email address on your account.

Refunds

See our Refund Policy for how we handle refund requests.

Billing questions? Write to support@furrus.app.