Contact & Support

Last updated 5 August 2026

Email ussupport@furrus.app

What to include

To help us answer quickly, include the email address on your Furrus account, a short description of what's going on, and — if it's about a charge — the approximate date.

What we can help with

  • Billing questions, receipts and refund requests
  • Account deletion and data requests
  • Access to your data, corrections, or GDPR questions
  • Training and care questions about using Furrus
  • Bugs and technical issues

Response time

We aim to respond to every message within 2 business days.

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